Your Privacy Choices

1. Manage Your Inbox

If you choose to receive marketing communications from Lumenoza, you can change your preference at any time.

• Marketing Opt-Out: You may unsubscribe from promotional emails by using the unsubscribe link included at the bottom of eligible marketing messages.
• Essential Communications: Even if you unsubscribe from marketing, we may still send non-promotional messages relating to your orders, account activity, customer service requests, or other transactions.

2. The Right to Know & Correct

Depending on applicable law, you may be able to request information about personal data we maintain about you.

• Access: You may request information about the personal information associated with you that we maintain, subject to applicable legal requirements.
• Correction: If information such as your name, email address, or other contact details is inaccurate, you may ask us to correct it where appropriate.

3. Deletion & Restriction Requests

Depending on the laws that apply to you, you may have the right to request deletion or restriction of certain personal information.

• Deletion Requests: You may ask us to delete certain personal information associated with you.
• Legal & Business Requirements: Some information may need to be retained where reasonably necessary for order records, fraud prevention, dispute resolution, tax, accounting, regulatory, or other legal obligations.
• Restriction Requests: Where applicable law provides such a right, you may request that certain processing of your personal information be limited.

4. Cookie & Tracking Choices

Lumenoza.com may use cookies and similar technologies for website functionality, performance, analytics, personalization, and other purposes described in our Privacy Notice.

• Browser Controls: Most browsers allow you to block, delete, or otherwise manage cookies through browser settings.
• Website Controls: Where a cookie or privacy preference tool is made available on Lumenoza.com, you may use that tool to manage the available preferences.
• Functionality: Disabling certain cookies may affect some website features or shopping functionality.

5. Sale, Sharing & Targeted Advertising Choices

Depending on your location, applicable privacy laws may provide rights relating to the sale or sharing of personal information, or the use of personal information for certain targeted advertising activities.

If you believe such rights apply to you, you may submit a privacy request to: service@lumenoza.com .

We will review eligible requests in accordance with applicable privacy laws and our Privacy Notice.

6. How to Exercise Your Choices

To submit a privacy-related request, please contact our customer care team.

• Email Us: Send your request to service@lumenoza.com .
• Subject Line: We recommend using “Privacy Request” in the email subject line.
• Information to Include: Please describe the privacy request you would like us to review and provide enough information for us to identify the relevant account or transaction where appropriate.

To help protect personal information, we may need to take reasonable steps to verify your identity before completing certain requests.

7. Authorized Requests

Where permitted by applicable law, you may be able to use an authorized representative to submit certain privacy requests on your behalf.

We may request reasonable documentation confirming the representative's authority and may take additional steps to verify the request where legally permitted.

Questions About Your Privacy Choices?

If you have questions regarding your privacy choices, our Privacy Notice, or a privacy-related request, please contact us:

• Email: service@lumenoza.com
• Customer Support: Monday–Friday
• Response Time: We aim to respond to customer inquiries within 1–2 business days.

Lumenoza — Your privacy matters.